Q&A
Questions and Answers to some of our common questions
Live Classroom Training
How many people are allowed in each class?
Classes can be as small as 6 or as large as 16. If more than 12 people attend a class an assistant who
is proficient with Chief will help out.
Is there a discount for more than one person from the same company?
Additional employees from the same company are welcome to attend at a 50% discount.
Are computers and the Chief Architect software supplied?
No. You are responsible to bring your own laptop or desktop loaded with your own copy of Chief.
Do I have to have X2 in order to take the classes?
No. If you have X1 you’ll be fine. Even if you have V10 you’ll still learn a lot.
Do I have to be experienced with Chief to take a class.
I’ve trained many people who have never used Chief. The main thing new users get our of these class
is a thorough understanding of what is possible with Chief.
What is the cancellation policy?
Be fair. If you give enough notice it gives us a chance to fill your vacated seat. But regardless you’ll get
a full refund up to the day of the class or you can use what you paid towards membership at
ChiefExperts.com or a different class.
What is the 30 Day Guarantee all about?
If you take one of our classes and aren’t satisfied you can ask for a refund up to 30 days after the
class. No questions asked other than how did I let you down.
Are there breaks during the class and what about lunch?
We take a short break every couple of hours and about an hour for lunch. You’re on your own for lunch.
Coffee, soda, water, rolls and fruit are supplied for you to munch on.
Why do you give a 3-month pass to ChiefExperts.com membership site?
This gives you a chance to download some of the items used in the classes as well as review the online
recordings for areas you have questions about that aren’t on the DVD
Why to you supply a DVD with the Chief class recordings on it?
In a classroom setting you’re going to receive a large about of information. If you’re like most people
you’ll find it difficult to retain everything. The DVD will give you a chance to review what was presented
in the class.
What are the handouts you supply for each class.
Before each class starts you’ll be given a link to a series of handout that you can print and bring with
you. You’ll be able to refer to these and keep notes on them. I don’t supply copies of these handouts.
You are responsible to print your own.
What if my company would like to have private training?
Give me a call at 952-236-4427 and we can discuss your goals. I can tailor a class to meet your
specific needs. Rates are $1,295.00 for the first day and $895.00 for each day thereafter plus expenses
which include mileage, airfare, lodging, rental car and parking. I don’t charge for travel time the day
before or after the class. 50% retainer is required when the class is set up and final payment before I
leave.
Can our organization hire you to train our members?
Yes and your group can make some money. I work with organizations like NARI, NAHB, NKBA and
others to bring Chief training to their members. I’m available to speak for chapter meetings and will
work with your organization to set up a training class. Your organization helps market the class and we
take care of setting it up and booking all of the attendees. After expenses we’ll then pay your
organization 15% of the revenue generated from the class.
Are you associated with the makers of the Chief Architect software?
My original serial number of Version 1.0 was 00090 and I was a reseller of the software for 12 years
and trainer since Version 2. The makers of Chief ended their dealer program in 2005 and since that
time I’ve have had no affiliation with the company.
952-236-4427
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